Cookie Policy

Kompare Deals is a multifunctional software product offering its users certain online travel-related services, car rentals and features as defined in its Terms of Use.

User privacy is important to us and we are doing whatever is required to protect privacy. In this Policy, we aim to openly explain how we will possess your data and what processing standards we follow. The present Policy includes our Cookie Policy, which is an integral part of our overall policies. Please note that this Policy is closely related to the Terms of Use, where you can find more information about Kompare Deals’ functionality as well as your rights and liabilities when accessing the service.

Pay close attention to this Policy. If you have any questions after reading this Policy or if you find any errors or inaccuracies, please contact us. Please describe your problem or question in detail so that we can quickly respond to it, help you, or correct the error and improve our services in the process.

We reserve the right to change this Policy if we make changes to our processing procedure or need to take newly-enacted Personal Data protection legislation into account. We’ll notify you in case of significant changes that may affect your interests, rights, and status. In spite of everything, we guarantee that the protection of your Personal Data is always legitimate and fair and that your data is secure.

What Are Cookies?

As a common practice with almost all professional websites, Kompare Deals uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, however, this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies…

How We Use Cookies

We use cookies for a variety of reasons detailed below unfortunately and in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this site and many other websites that you visit. Disabling cookies will usually result in disabling certain functionalities and features of the site. Therefore, it is recommended that you do not disable cookies.

Third-Party Cookies

In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookie, you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, LinkedIn and Twitter will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

Personal Data or Personal Information refers to any information relating to an identifiable person or household who can be directly or indirectly identified or reasonably linked by reference to an identifier. This definition provides for a wide range of personal identifiers to constitute Personal Data, including an email address, identification number, device information, location data, or online identifiers, such as cookie files or similar technologies

Data Processing refers to any operation or set of operations performed on Personal Data or on sets of Personal Data, whether by automated or non-automated means, such as collection, recording, organisation, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment, combination, restriction, erasure, or destruction

Data that we can collect and process

When you use Kompare Deals and its features or when you contact us, we may collect and process any data and information that you provide to us voluntarily, that is collected automatically, or that we receive from other sources.

Voluntarily provided data

This includes any information you provide to us yourself, such as information provided when you fill out a search form, subscribe to our marketing and commercial communications, enter your account information, enter into contractual relationships with us related to the usage of some of our products, send us a query or feedback or other social media functions and our marketing special project, complete promotions or surveys, or report a problem.

Voluntarily provided data may include the following:

Personal Information:

Search data of available products on komparedeals.com, including travel dates and destinations;
Respective authentication data, including, for example, social network parameters and email addresses;
Contact data entered by you in the input fields on the airline, car etc
Other Personal Information is contained in your queries and communications with us.

Sensitive Information:

At this stage, we do not sell tickets directly to users. We only compare prices from an array of providers and you make your buying decision after you might have found and followed the appropriate links to our partners’ websites that sell to you. So we do not collect sensitive personal data such as your passport details or credit card information.

Automatically processed information

This mostly consists of online identifiers or technical facts about your connection point. For example, device and connectivity information, such as IP address (Internet Protocol), unique device identifiers (such as the IMEI for phones, MAC address of the device’s wireless network interface), mobile network information, your mobile operating system, the type of browser you use, as well as time zone and language settings. Other types of configuration data include browser type, version, language settings, browser plug-in types, and browser versions.

This data is automatically collected when you visit our websites and/or use our services/features. In some cases, this data can be created by our software or third-party programs and integrated into komparedeals.com software.

The list of data categories that may be automatically collected by us includes the following information:

IP address and log information (such as error reports);
Geolocation (meaning country or region in terms of redirection to the appropriate market domain);
Mobile device information, including device type/model, locale, and OS information;
Impersonalized booking data after redirection
Cookies and similar tracking technologies, including local storage data, statistics and analytics on the use of the service and its different features, as well as interaction information (scrolling, clicks, timings, etc.)

You can find more information on cookies and similar technologies in our Cookie Policy.

Data received from third parties

This category includes different types of data, mostly online identifiers, which we receive from third parties as well as our technical, analytical, marketing, and other partners.

For example, we might insert advertising on our partner websites, social networks, or advertising networks that may categorise komparedeals.com users with similar characteristics or interests into non-personally identifiable data segments, which may then be offered to their clients, visitors, and subscribers.

We might obtain and record information that an ad was requested or shown, how many times said the ad was shown, the target geo of said ad (which will not include an IP address or specific personally-identifiable location information), and any user interactions with said ad or information about the page on which it appears. This information is used for statistical purposes, analysis, reporting, and troubleshooting. In most Data Processing situations, such information does not allow us to identify you as a Data Subject and will be processed with an appropriate level of protection and limitations, which the data source establishes.

The data that we don’t process

We do not process data on children, as Kompare Deals is intended only for use by users over the age of 16 (or another age of maturity determined by applicable local laws allowing for the independent use of Internet services like). If you are under the specified age, you may only use our website with the guidance of your guardian or holder of parental responsibility. We do not knowingly collect or process Personal Information from children below the specified age without the consent of the child’s holder of parental responsibility. In case of doubt, we will cease the processing of questionable data and delete it.

We do not collect and process special categories of Personal Data and genetic data without your direct consent, such as your passport, and payment method details.

We do not process data that you have directly asked us to stop processing or opted out in any other way.

We also do not process any data acquired by third parties on other platforms that you click out to from our web resources. For instance, by clicking on the ad banner, except for cases and particular data types directly mentioned in this Policy. Your Data Processing on third-party platforms is carried out according to the rules and processes set out by the owners of those platforms.

Selling and Sharing of Personal Data. We assure you that we do not sell Personal Data to any third party. However, we may share your personal information with our partners for business and commercial purposes as it is described above. Please, check the last section of this Policy and the Cookie Policy to get the information about your right to opt out of sharing your personal information and the ways how you can exercise this and other rights regarding the subject matter.

Email marketing and communications. We believe that Kompare Deals users would like to get more information concerning travel that is useful to improving their possible travel experience as well as information about the best deals on flight tickets, car rentals and other products, and more (commercial information). In addition, users would like this information to meet their own needs and interests. Upon authorisation in the account or when using particular functions of the service, we offer you the chance to subscribe to our marketing newsletter to receive such news and third-party ads. You can unsubscribe from direct marketing communications by email at any time by using the opt-out form in one of the received emails or by contacting our support team.

Profiling. It’s important for us to understand our audience, including their needs and preferences, in order to make the service better and more convenient both generally and for each particular user. To achieve these goals, we can create profiles of our users based on the data collected in their interactions with komparedeals.com in order to provide our service in the best possible way or provide personalised ads and marketing communications if we’ve received your consent. In any case, we never use collected data to make automated decisions that significantly affect your interests or rights as a Data Subject.

Just to make sure, we never show our users different prices on the analogous services they may find using our metasearch engine and we never prohibit or block the use of a particular feature of our website solely based on your online profile.

Confidentiality and security

We believe that the confidentiality and security of our users’ data are key to maintaining trusting long-term relationships with them. We are committed to protecting the Personal Data you share with us. We use a combination of industry-standard security technologies, procedures, and organisational measures to help protect your Personal Data from unauthorised access, use, or disclosure.

At Komparedeals.com, we use the services of Data Processors, whose products and solutions are required for hosting our web resources and products, storage and collection of data, implementing our features, analysing and testing particular resources, Profiling, email marketing, and supporting interactions with you. Providers of such services are carefully selected based on our specifics and ensure the safety of data at the appropriate level, according to the present Policy. In some cases, such providers help us collect cookies and similar technologies. You can learn more about them in the (Cookie Policy.

Data retention

We retain your Personal Information for as long as needed on the grounds for processing purposes. Terms may also differ for particular categories of Personal Information.

We also reserve the right to store various types of information (without any time limit) to use for analysing our service performance, improving its features, providing services to you, and protecting the interests of Kompare Deals.

Meanwhile, we give you the opportunity to control and influence the time we store and process your data, as specified in the “Your Rights” section of the Policy.

Transferring Personal Data to Third Parties

We share Personal Information about you with third parties or non-affiliated companies until you notify us about your decision to opt out of sharing your Personal Information, except for the processing that takes place in order to provide services you’ve requested, or under the following circumstances:

We provide information to trusted third parties, who provide us with services and work on our behalf under confidentiality agreements. These companies may store, maintain, or process your data. These companies do not have any independent right to process this information.
We may disclose your information to third parties when we reasonably believe we are obligated to do so by law and/or in order to investigate, prevent, or take action regarding suspected or actual prohibited activities, including, but not limited to, fraud and situations involving potential threats to the physical safety of any person.
In the event we are acquired by or merge with a third party or undergo another change of control, we reserve the right to transfer information, including any personally identifiable information, to a successor entity.

We may disclose or otherwise allow others to access your Personal Information in accordance with a legal request, such as a subpoena, legal proceedings, search warrant, or court order, or in compliance with applicable laws, if we have a good faith belief that the law requires us to do so, with or without notice to you. Your details may also be disclosed to the police and law enforcement agencies for the purpose of fraud detection, crime prevention, and national security.

Your right

Right of access: You have the right to access your Personal Information by making a request in writing to Us. It means you have the right to obtain a copy of your Personal Information.

Right to rectification: You have the right to rectify or to complete your Personal Information if it is inaccurate or incomplete.

Right to erasure: You have the right to request the erasure of your Personal Information. Please note that this right is not absolute and only applies in certain circumstances (for instance only if the Personal Information is no longer necessary for the purpose which we originally collected or processed for it, etc.).

Right to restrict processing or deletion: You have the right to request the restriction or deletion of your Personal Information where you have a particular reason for wanting the restriction. Please click here to request your personal data deletion or restrict processing

Right to data portability: You have the right to ask about the portability of your Personal Information. It means you have the right to receive Personal Information you have provided to Us, in a structured, commonly used and machine-readable format.

Right to object: You have the right to object to the processing of your Personal Information. This allows you to ask us to stop processing your Personal Information.

Rights related to automated decision making including profile: You have the right not to be subject to a decision based solely on automated means if the decision produces legal effects concerning you or significantly affects you in a similar way.

Right to lodge a complaint: If for whatever reason you have a complaint, we strongly employ you to raise such a complaint to us internally through our contact form here and we look into your complaint accordingly. However, you have the right to lodge a complaint to the data protection supervisory authority: Information Commissioner’s Office – ICO Wycliffe House, Water Lane, Wilmslow SK9 5AF, Cheshire. Helpline number: 0303 123 1113. Website: www.ico.org.uk